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Introduction
This purchase is governed by the following terms and conditions of sale for consumer purchases of goods over the Internet. Consumer purchases over the Internet are mainly regulated by the Norwegian Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act and the E-commerce Act, and these laws give the consumer inalienable rights. The laws are available at www.lovdata.no. The terms of this agreement shall not be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the trade.
The main features of these terms and conditions of sale have been prepared and recommended by the Norwegian Consumer Authority. For a better understanding of these terms and conditions of sale, see the Norwegian Consumer Authority's guide here.
1. The Agreement
The agreement consists of these terms and conditions of sale, information provided in the order solution and any separately agreed terms. In the event of any conflict between the information, what has been separately agreed between the parties takes precedence, provided that it does not conflict with mandatory legislation.
The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.
2. The parties
Peter M. Skinnes, Joelvstubben 24, 6065 Ulsteinvik, info@boltguardshop.com, +47 98 42 73 18, and is hereinafter referred to as the seller/seller.
The buyer is the consumer who places the order, and is hereinafter referred to as the buyer/buyer.
3. Price
The stated price for the goods and services is the total price the buyer must pay.
All prices are stated are in USD. The price at checkout of the shopping cart is the total price, including any other additional costs. Separate terms apply to invoices/partial payments, see point 5. All prices include value added tax (VAT).
Additional costs that the seller has not informed about before the purchase, the buyer shall not bear.
4. Conclusion of the Agreement
The agreement is binding on both parties when the buyer has sent their order to the seller.
However, the agreement is not binding if there has been a typing or typing error in the offer from the seller in the ordering solution, in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
5. Payment
The seller may demand payment for the goods from the time they are sent from the seller to the buyer.
If the buyer uses a credit or debit card for payment, the seller may reserve the purchase price on the card when ordering. The card will be charged on the same day the goods are shipped.
6. Delivery
Delivery has occurred when the buyer, or his representative, has taken over the goods.
If the delivery time is not stated in the ordering solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the customer's order. The goods are delivered to the buyer's stated postal address, unless otherwise specifically agreed between the parties.
The goods are delivered by Posten Norge, as letter mail or Parcel-in-the-box (depending on size). Delivery to the door, to a business, etc. is only made by prior agreement.
7. The risk of the goods
The risk of the goods passes to the buyer when he, or his representative, has received the goods in accordance with point 6.
8. Right of withdrawal
Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the goods in accordance with the Right of Withdrawal Act.
The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the deadline. The deadline includes all calendar days. If the deadline ends on a Saturday, public holiday or holiday, the deadline is extended to the nearest business day.
The cancellation deadline is considered to have been met if notification is sent before the end of the deadline. The buyer has the burden of proof that the right of withdrawal has been exercised, and the notification should therefore be made in writing (withdrawal form, email or letter).
The withdrawal period begins to run:
When purchasing individual goods, the withdrawal period will run from the day after the item(s) are received.
If a subscription is sold, or the agreement involves regular delivery of identical goods, the period will run from the day after the first shipment is received.
If the purchase consists of multiple deliveries, the withdrawal period will run from the day after the last delivery is received.
The withdrawal period is extended to 12 months after the expiration of the original period if the seller does not inform the buyer before the conclusion of the agreement that the right of withdrawal and a standardized withdrawal form exist. The same applies in the event of a lack of information about the terms, deadlines and procedure for exercising the right of withdrawal. If the trader ensures that the information is provided within these 12 months, the withdrawal period nevertheless expires 14 days after the day on which the buyer received the information.
When exercising the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days from the date on which the notice of exercise of the right of withdrawal was given. The buyer covers the direct costs of returning the goods, unless otherwise agreed or the seller has failed to inform that the buyer will cover the return costs. The seller cannot set a fee for the buyer's exercise of the right of withdrawal.
The buyer may try or test the goods in a reasonable manner to determine the nature, properties and function of the goods, without the right of withdrawal being lost. If the testing or testing of the goods goes beyond what is reasonable and necessary, the buyer may be liable for any reduced value of the goods.
The seller is obliged to refund the purchase price to the buyer without undue delay, and no later than 14 days from the seller being notified of the buyer's decision to exercise the right of withdrawal. The seller is entitled to withhold payment until he has received the goods from the buyer, or until the buyer has provided documentation that the goods have been returned.
9. Delay and non-delivery - buyers' rights and deadline for reporting claims
If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, withhold the purchase price, demand fulfillment, terminate the agreement and/or demand compensation from the seller, depending on the circumstances.
In the case of claims for powers of default, the notification should be in writing (for example, e-mail) for evidentiary reasons.
Fulfillment
The buyer may maintain the purchase and demand fulfillment from the seller. However, the buyer may not demand fulfillment if there is an obstacle that the seller cannot overcome, or if fulfillment would entail such a great disadvantage or cost for the seller that it is significantly disproportionate to the buyer's interest in the seller's fulfillment. Should the difficulties disappear within a reasonable time, the buyer may still demand fulfillment.
The buyer loses his or her right to demand performance if he or she waits unreasonably long before making the claim.
Cancellation
If the seller does not deliver the goods at the time of delivery, the buyer must encourage the seller to deliver within a reasonable additional period for performance. If the seller does not deliver the goods within the additional period, the buyer may cancel the purchase.
However, the buyer may cancel the purchase immediately if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or if the buyer has informed the seller that the time of delivery is decisive.
If the goods are delivered after the additional period set by the consumer or after the time of delivery that was decisive for the conclusion of the agreement, a claim for cancellation must be made within a reasonable time after the buyer became aware of the delivery.
Compensation
The buyer may claim compensation for losses suffered as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller's control that could not reasonably have been taken into account during the contract period, avoided, or overcome the consequences of.
10. Defects in the goods - the buyer's rights and deadline for complaints
If there is a defect in the goods, the buyer must, within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she will invoke the defect. The buyer has always made a complaint in time if this occurs within 2 months from the defect being discovered or should have been discovered. Complaints may be made no later than two years after the buyer took over the goods. If the goods or parts of them are intended to last significantly longer than two years, the deadline for complaints is five years.
If the goods have a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, depending on the circumstances, withhold the purchase price, choose between rectification and redelivery, demand a price reduction, demand the agreement be terminated and/or demand compensation from the seller.
Complaints to the seller should be made in writing.
Rectification or redelivery
The buyer can choose between demanding the defect to be rectified or delivery of equivalent goods. The seller may nevertheless oppose the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Rectification or redelivery must be carried out within a reasonable time. The seller is not entitled to make more than two attempts to remedy the same defect.
Price reduction
The buyer may demand an appropriate price reduction if the goods are not rectified or redelived. This means that the ratio between the reduced and agreed price corresponds to the ratio between the value of the goods in their defective and contractual condition. If special reasons justify it, the price reduction may instead be set equal to the significance of the defect for the buyer.
Cancellation
If the goods have not been repaired or replaced, the buyer may also cancel the purchase when the defect is not insignificant.
11. Seller's rights in the event of the buyer's default
If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand cancellation of the agreement and demand compensation from the buyer. The seller may also, depending on the circumstances, demand interest for late payment, collection fees and a reasonable fee for uncollected goods.
Fulfillment
The seller may uphold the purchase and demand that the buyer pay the purchase price. If the goods are not delivered, the seller loses his right if he waits an unreasonable amount of time before making the claim.
Cancellation
The seller may cancel the agreement if there is a material default on payment or other material breach on the part of the buyer. However, the seller may not cancel if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for performance and the buyer does not pay within this deadline, the seller may cancel the purchase.
If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand cancellation of the agreement and demand compensation from the buyer. The seller may also, depending on the circumstances, demand interest for late payment, collection fees and a reasonable fee for uncollected goods.
Fulfillment
The seller may maintain the purchase and demand that the buyer pay the purchase price. If the goods are not delivered, the seller loses his right if he waits an unreasonable amount of time to make the claim.
Cancellation
The seller may cancel the agreement if there is a material default on payment or other material default on the part of the buyer. However, the seller may not cancel if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller may cancel the purchase.
Interest on late payment/collection fee
If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price in accordance with the Late Payment Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to The buyer may then be held liable for a fee in accordance with the Collection Act.
Fee for uncollected non-prepaid goods
If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall at most cover the seller's actual outlay for delivering the goods to the buyer. Such a fee cannot be charged to buyers under 18 years of age.
12. Warranty
A warranty provided by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory legislation. A warranty thus does not imply any limitations on the buyer's right to complaint and claim in the event of delay or defects in accordance with points 9 and 10.
13. Personal data
The seller is the controller of collected personal data. Unless the buyer agrees otherwise, the seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the seller to be able to perform the obligations under the agreement. The buyer's personal data will only be disclosed to others if it is necessary for the seller to perform the agreement with the buyer, or in cases prescribed by law. See our Privacy Policy.
14. Dispute resolution
Complaints must be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Norwegian Consumer Council for mediation. The Norwegian Consumer Council is available by telephone at +47 23 400 500 or www.forbrukerradet.no.


